This was the most pleasant and enjoyable dealership experience I have ever had
Jun 9th, 2021
For the record I am not one for leaving reviews in general. However after just recently purchasing a new 2021 GMC Sierra from Jim Wilson’s in Orillia, I felt compelled to leave a review. I had been looking for a truck with very specific things that I was not willing to compromise on and yes with the current chip shortage I was getting lack luster engagement from many dealerships in Barrie and the GTA. I reached out to Jim Wilson’s on Monday and was put in contact with Lee and we had a brief chat about what I was looking for. Not thinking too much about the exchange I received a call from Lee the following day about a truck that was delivering to the dealership that afternoon… needless to say I was super impressed that the truck checked every box and some that I had basically given up on with the current supply issue of new trucks. Lee was awesome and stayed after hours so that I could drive from Barrie to see it. We loved it and put the deposit down. The next day Karlee in finance called me to setup the financing and she was also awesome and very informative and setup the transaction so it went seamlessly. On the day I took possession of the truck Lee met with me to go over everything and Courtney in finance walked me through all the paper work. From start to finish Lee, Karlee & Courtney made the entire experience very enjoyable. No sales pressure tactics and felt they were very open, honest and transparent. In 25 years of buying new cars I must say this was the most pleasant and enjoyable dealership experience I have ever had. Hat’s off to the three of you, you make a great team.